The Bull Run Refund Policy & Practices in light of the Coronavirus
UPDATED MARCH 2021
To our patrons:
As of March, the Governor announced that "live entertainment" can return to restaurants. HOWEVER, table seating must still be 6 feet apart. Therefore, at this time, we are doing non-ticketed music in our restaurant ONLY.
If you are holding tickets to our large, ticketed touring acts, those are still being rescheduled until such time as we can have hundreds of people in the same room sitting together. We are optimistic that we are much closer, but we are not there yet.
As of March 1, 2021, we have rescheduled most shows to later in 2021 or early 2022.
We are diligently working to reschedule any remaining shows.
PLEASE LOOK AT THE INFO FOR THE SHOW YOU BOOKED at this link: https://tickets.bullrunrestaurant.com/
The minute we have new information - you will find it at that link!
Thank your for your patience as we work through this and strive to reschedule performers and employees while following all prudent guidelines as mandated.
Your tickets will automatically be transferred to the new date and you do not need to do anything.
We will both call and email every ticket buyer who purchased tickets & provided us with contact info when a show is ready to go forward.
If you are not sure whether you provided us with your email or phone, please contact our front desk: 978-425-4311.
If for any reason you cannot make the new date once it is announced, please contact our front desk.
If you purchased tickets on behalf of other guests, please share this info with them.
We do not offer refunds for rescheduled shows.
PLEASE be patient - we have a fraction of the staff we used to handling all aspects of service. We live in Shirley, our family business been here for 3 generations and we are not going anywhere. We will take care of all patrons as we have for the last 75 years!
NON-TICKETED LIVE ENTERTAINMENT AS OF MARCH 1, 2021
YES. WE HAVE LIVE MUSIC in the form of local acts who provide background music for the dinner hour in our restaurant.
We encourage you to support these musicians who have not been booked for over a year.
Come out & play Trivia or hear live music!
To see the live entertainment lineup, please go to this link: https://www.bullrunrestaurant.com/music
OUTDOOR LIVE ENTERTAINMENT
We will resume live blues with no cover outside on our Patio in May 2021.
We sincerely appreciate your patience and understanding as we work to find new dates for these events as well as keep the 70 people who rely on us for their livelihood employed. For tickets and future events: CLICK HERE
If you still have questions, contact us directly at 978-425-4311. Please contact during business hours.
Mailing address: 215 Great Road/PO Box 1228, Shirley, MA 01464
For additional FAQ, please click HERE.