OFT PONDERED QUERIES

DIRECTIONS

How do I get to the Bull Run Restaurant?   Click HERE for Directions to Bull Run.

 

HOW DO I CONTACT THE BULL RUN?

Our General Manager Bryan Sawyer answers all questions! We are open to the public Wednesday through Sunday from 11am.

We have morning office hours on Mondays and Tuesdays but otherwise are closed.  We are real people who answer the phone. When we aren’t able to get to the phone, we have an answering machine. You can also send an email to Bryan directly at bryansawyer@bullrunrestaurant.com. The Innkeepers are George & Alison, and they welcome feedback: alison.bullrun@gmail.com

To BOOK A FUNCTION, please email: amandadavidson@bullrunrestaurant.com

To visit us, the address is Bull Run Restaurant  215 Great Road Shirley, MA 01464 

To SEND MAIL, the address is P.O. Box 1228, Shirley, MA 01464

Phone: 978-425-4311 
 

WHAT ARE THE HOURS OF OPERATION FOR THE BULL RUN?* 

Lunch & Dinner:  Wed - Sat, 11AM - 10PM 
Sunday Brunch: 10AM - 2PM
Sunday Dinner: 2PM - 8:30PM 

Office Hours:  Monday - Friday, 10AM - 2PM

*subject to change for holidays

 

HOLIDAY HOURS: CLICK HERE

 
RESERVATIONS

We strongly recommend reservations. Please call us at 978-425-4311

You can also make lunch or dinner reservations through Resy.com. Go to our home page & click on the button that says RESERVE A TABLE. Your will need to download the Resy.com app.

If you are coming to a show, when you buy your tickets you automatically have dinner reservations in the room where the show is.

However your ticket price does not include food or drink - you pay for that separately. 

If you prefer to eat in our Tavern rather than the room where the show is, please do make reservations. Please read our HOW IT WORKS page for Concerts by clicking HERE.

 

THE BULL RUN "BE NICE' RULE

The Bull Run has been in our family for 74 years. Over seven decades, we have established a strict "BE NICE" rule. This means we encourage you to bring any concerns to the attention of ownership or management during your visit - not after the fact - and we will go out of our way to ensure your comfort and satisfaction. We do not tolerate hate speech, whether verbal or written on clothing. We do not tolerate loud talking during performances and will remove any patron whose behavior is disruptive to performers, staff or other patrons.

The Bull Run reserves the right to refuse service in response to disrespectful behavior of any kind, particularly when it comes to our employees or performers. All of our wait staff & bar staff are "T.I.P.S. certified" and we stand behind their decision to refuse service to any patron. The Bull Run is not responsible for the personal opinions expressed from the stage by performers, musicians, poets, storytellers, speakers or comedians, whether booked by us or brought in by a sponsoring organization.  All tickets are non-refundable.

More than 95% of our shows are appropriate for all ages, but if you have questions or concerns about a specific performance, please

contact management: alison.bullrun@gmail.com or bryansawyer@bullrunrestaurant.com at any time.

DINNER AND SHOW?

All of our concerts are a la carte and your ticket price does not include the cost of any food or drink. 

We ask that you arrive early enough to be finished eating before the show starts so that we do not disturb the performers by clearing plates during their show. PLEASE BE AWARE: The Bull Run has a $10 or $15 minimum per person for all shows depending on the location of your seats. Why do we have a minimum? Your patronage while here ensures that we will be able to continue to present quality entertainment in our intimate, friendly, locally owned business. 

  • Your ticket purchase does NOT include the cost of your meal.  

  • Your ticket purchase guarantees you a seat at a specific table. It does NOT guarantee you a specific seat.

  • SAVING SEATS is not allowed. You must be present in the room to choose the specific seat at your designated table.

  • You are welcome to turn your seat around once the show starts for viewing.

  • There are no bad or obstructed views in either performance room. NO seat is further than 40 feet from our stage!

  • We occasionally we will include a dance floor at the artist's request for some shows which means dancing may occur near your table. If you are concerned about people dancing next to you, do not choose seating near the dance floor. Call our Front Desk if you need help!

  • ALL SALES ARE FINAL. TICKETS ARE NOT REFUNDABLE.

WHERE TO DINE AT THE BULL RUN

When you reserve a ticket for a show, you will be given our Concert menu and Pizza menu and you automatically have dinner reservations in the room where the concert takes place. You have the option of eating in our Tavern in advance of the concert but you DO need to make a reservation to eat there. Your seats at the concert will be saved until show time if you opt for the Tavern. The menus in our Tavern are more extensive. The Bull Run is a full service restaurant. To view all our menus, go HERE. 

Please note that your ticket price does NOT cover the cost of whatever you eat and drink. Bring your receipt from our Tavern to the show to show that you have met the minimum if you choose to dine there first.

WHY IS THERE A $10 MINIMUM FOR FOOD OR DRINK AT SHOWS?
We are a supper club venue and a restaurant first. In order for us to do what we do - present great international, national or up & coming acts in an intimate, friendly & locally run venue, there is a minimum of $10 (or $15 at front row seats) with us. We feel it's a reasonable amount and we ask that you think about it this way: what you spend here allows us to employ 74 people locally, fulfill our mission of buying primarily from local farms & purveyors, and run a multi-generational family business that in turn supports many local institutions like the schools, libraries, museums, fundraisers, sports teams & charity events. We have been doing that for seven decades and we truly appreciate your business. Our tipped staff who making their living serving you appreciate your patronage too!
PARKING

It looks small from the road, but the Bull Run has a large parking lot on both sides of our Covered Bridge. Parking across the bridge is well lit on private property for Bull Run patrons only. If you have any trouble finding parking, contact our front desk and they will direct you to additional parking. PLEASE NOTE: Parking anywhere in front of the store next to us, anywhere on Route 2A or Longley Road is frowned upon by the Shirley P.D., and you may get towed.

SMOKING

The Bull Run is a NON-SMOKING venue. We have outdoor areas designated for smokers. We ask that you deposit your cigarette butts in the buckets provided rather than leave them on the ground as they can be washed into the river by rain. 

Please PLEASE DO NOT smoke on our one-of-a-kind Covered Bridge made of Massachusetts oak. 

ACCESSIBILITY

All of our rooms at Bull Run are wheelchair accessible, except for the 3rd floor Ballroom, Noble Room & Chimney Room which are located above our historic building. For assistance in accessing these rooms, please contact the Innkeepers.

For Sawtelle Room & Tap Room/Lounge, please enter through our front door ramp.

For events in our Studio Room, Garden Room, or Patio, please enter through the Sawtelle entrance in the back, across from our Covered Bridge. There are accessible mens & ladies rooms on every floor. WHEELCHAIR PATRONS are most comfortably accommodated in the Sawtelle Room at TABLE #21.  Please enter through our front door on Route 2A for ramp access. Feel free to call us in advance to let us know if you require assistance: 978-425-4311.

 

HISTORY

Alison & George have owned the Bull Run since 2010. The Bull Run has been in Alison’s family since 1946 when her father, Lee Guercio, Sr. & his wife Mary lived above the Tavern and ran the restaurant. The oldest room in the house is called The Early American Room, followed by the Tap Room. Lee & Mary added The Sawtelle House in 1971 to accommodate their growing business. From 1990, when Lee passed, Alison’s brother Chip & his wife Dolores owned & operated Bull Run. The restaurant is now managed by the 3rd generation of the family and we all work together with various nieces, nephews, aunts, uncles, cousins, in-laws, and even a few outlaws. We’re proud of our staff and their commitment to the business. Visit the Archives page on our website for more photos & history. For more information on the history of the Bull Run, please click HERE

 

DRESS CODE 

The Bull Run features seven different rooms and we often have more than one event going on the same night. We reserve the right to refuse service to anyone who is inappropriately dressed, including vulgar language on t-shirts or hats. We want you to be comfortable and suggest appropriate dress that is presentable for a night out at a nice venue. For photos of our various rooms, please go HERE

WHAT KIND OF BEER DOES THE BULL RUN SERVE

The Bull Run is a full service restaurant with full bar. We serve several local brews on tap, including The People’s Pint, brewed in Greenfield, MA, and Wachusett beers, also brewed in Massachusetts. Other beers on tap include a seasonal Sam Adams, BBC, and many local brews that change regularly. We have all the most popular bottled beers. We also serve Oak Hill Blend Hard Apple Cider, made right here in Harvard MA which is gluten free. We have Guinness on Tap because we firmly believe that Guinness is Good for You!

 

PAYMENT METHODS

The Bull Run accepts Visa, Mastercard, American Express, Discover, Gift Certificates, Travelers Checks, and Good Old-fashioned Cash.

If we know you, we’ll take a check, but we only know a few people. 

 

SEPARATE CHECKS

We can easily do separate checks but we require you to tell us in advance of your meal that you prefer the checks separately.

 

GIFT CERTIFICATES

Yes, gift cards are available for concerts or meals. Order Gift Certificates online HERE.

You can also stop by the restaurant or call 978-425-4311 to purchase a gift certificate. 

TICKETING POLICY

I purchased tickets and now have a conflict. Can I get a refund?

There are 3 important things to know about buying tickets to Bull Run shows:

1.) TICKETS ARE NON-REFUNDABLE & ALL SALES ARE FINAL.

2.) TICKET FEES APPLY WHETHER YOU PURCHASE ONLINE OR IN PERSON, BY CREDIT CARD, CASH OR GIFT CERTIFICATE.

3.) TICKET PRICES INCREASE DAY OF SHOW. 

You must provide your telephone number & correct email address to receive confirmation of your ticket purchase.

If a show is cancelled and rescheduled, we will honor your ticket for the make-up date.

To pick up your tickets at the door, we will require the ID and credit card of the purchaser.

  • There are no refunds.

  • There is a $5.00 fee per ticket for seating changes.

  • If a show is postponed and rescheduled to a future date, your ticket will automatically transfer to the same table on the rescheduled date.

PRESS & MEDIA INQUIRIES & SHOW TICKETS

I am a member of the media and need more info. Who can I speak with?

Most background information is available on our website. We are happy to do interviews for the restaurant, and often can arrange interviews with the talent that we showcase for media. 

For press inquiries about the restaurant, please send an email to: alison.bullrun@gmail.com

For press inquiries about performers or upcoming shows, please send an email to: bullrungeorge@gmail.com.

Include your name, contact info, and specifics on what you are interested in. We respect your deadlines and will promptly respond!

And see our Menus HERE

And read our History HERE

At times we are able to set aside seats at shows for media. All arrangements MUST be done in advance through our General Manager or the owners. We require proper credentials of your media affiliation. 

 

CAN YOU ADD/REMOVE MY NAME FROM THE BULL RUN MAILING LIST?

We respect your privacy. Please send an email asking to be added or deleted from our email list to alison.bullrun@gmail.com.

The Bull Run will never sell or share your information with any third party. We send out two emails per week only.

WHAT TIME DO THE DOORS OPEN FOR CONCERTS?

Doors open for weekend shows at 6pm for dinner prior to an 8pm concert. Doors open for weeknight shows at 5:30pm for dinner & 7:30pm show. The Tap Room is open all day and you can always have a drink in our Tavern bar prior but we strongly recommend you reserve a spot on weekends. Please check to make sure you know which room your show is in! We have two Concert venues - the 300 seat Sawtelle Supper Room and the 70 seat Ballroom above the Tavern.

Occasionally we will have different start times. Please check our concert line up to be sure you have the right info.

Most shows are 90 minutes but  it is up to the performer how long they play & whether they do one 90 minute set or two shorter sets with a brief intermission.

 

CAN I BUY TICKETS AT THE DOOR?

IF there are tickets available on day of show, you can buy them at the door. MANY shows sell out in advance so it's best to buy early.

PLEASE NOTE: Ticket prices are higher  on the day of the show and may not always be available. All ticketing fees apply.

We prefer you buy in advance, so we know you are coming! But if you come last minute, we will do our best to accommodate you if seats are still available. You can buy tickets in advance during regular business hours from  our front desk in person or by phone, or by going online. Please note: The same service fees apply whether you buy online, in person, or by phone, and we cannot guarantee tickets day of show. There are NO REFUNDS.

 

WHAT IF I WANT TO CHANGE MY SEATS AFTER I'VE BOUGHT MY TICKETS?

There is a $5.00 fee per ticket to make seat changes. NO exceptions. Seat changes are not always possible. 

The Sawtelle Room seats just 300 and there are no obstructed views. The Ballroom seats 65 with no obstructed views.

 

CAN I CHOOSE MY SEATS FOR THE CONCERTS?

Some shows have general seating, but most have reserved table seating. By buying a ticket, you have reserved a seat at a specific table, NOT a specific seat. It is not allowed to "save seats" and seating is on a first come, first served basis. You will see a map and be able to choose the number of tickets at available tables by hovering your mouse over the diagram. If a table is NOT available, when you scroll over it, it will say SOLD OUT. If a show is general seating, nothing will happen when you scroll over the map. Please note, the Sawtelle Room seats just 300 people, and there truly are no bad seats or obstructed sight lines.

THERE ARE ONLY 2 OF US BUT THE TABLES ARE ALL FOR 8 ON THE CONCERT SEATING MAP. WHY?

All tables for the Concerts are set for 6 or 8 people, and it is likely you will be sitting with other people at your table. While you choose your table when you buy tickets, the actual seat at that table is first-come, first-served. Total capacity for the Sawtelle Room is 300. Total capacity for the Ballroom is 70.

 

CAN I TAKE PICTURES AND/ OR RECORD THE SHOW?

Most of our artists prefer that you NOT take flash photos or record them unless you have specific legal authority to do so. 

Please respect the artist’s wishes during the performance. If you want to take a non-flash photo, we ask that you step to the back of the room to do so and not hold up your phone which may block the view of those seated behind you.

WILL THE ARTIST COME OUT FOR PHOTOS OR AUTOGRAPHS AFTER THE SHOW?

MOST artists do come up to greet guests and take photos after the show. However it's up to the artist and we can't guarantee it.

 

CAN I EAT DURING THE SHOW?

Most people eat before the show, and work on dessert and drinks during the concert. Door open at 6:00 P.M. on weekends & 5:30 P.M. on weeknights. Please leave yourself a little extra time if you prefer to dine in our Tavern which has a more extensive menu. 

WHAT IF I HAVE SPECIAL DIETARY NEEDS?

The Bull Run has numerous items on the menu that are gluten free. They are all clearly marked with a small GF next to the menu item. We are also vegetarian & vegan friendly and make a tasty homemade veggie burger among other choices. We are happy to accommodate you if you give us a call and let us know IN ADVANCE of any requests beyond what is already available on our menus. We cannot always guarantee special requests without prior notice. 

CANCELLATIONS 

How will I know if a show is cancelled due to weather? This is New England so the weather is changeable. IF weather is an  issue, we will contact you via phone and email (assuming you provided us with both when you purchased tickets). We will also update our website and our Facebook page. IF we need to cancel we will refund or transfer your tickets with your agreement to another show. Please note, this type of refund is only available if a show is cancelled. It does not apply to shows that go on or are rescheduled. When you purchase tickets to our events, you agree to all our terms for ticket sales.

 

I'M A MUSICIAN - HOW DO I GET BOOKED AT THE BULL RUN?

For information on playing at our venue, please go HERE

 

WHERE CAN I STAY IF I'M TRAVELING TO THE BULL RUN?

For a full service hotel, we suggest the Devens Marriott or the Devens Hilton Garden Inn, both located in Ayer, MA.,  the next town east of Shirley. We recommend an affordable location in Lunenburg, the next town west of us called LAKE HOUSE AWAITS! This is an airbnb.com listing that is on Lake Whalom. You can find the link under Where to Stay on our website. For more intimate and unique accommodations, we suggest The Howarth House B&B in Fitchburg, MA or The Lyttleton Inn, at 423 King Street in Littleton, MA. 

HOW CAN I FIND OUT ABOUT UPCOMING SHOWS AT BULL RUN?

Patrons who join our Egopantis Newsletter will receive a once weekly update via email about what’s going on at Bull Run and occasional updates about shows we’ve just added. We will not share your info with anyone. To sign up, CLICK HERE.