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Attending a concert at Bull Run


There are no refunds for rescheduled shows. Rescheduling may take up to a year.

The $5 fee per ticket for cancelled shows is non-refundable.

There is a $5 fee to make seat changes once your purchase has been completed.

  • There is a $10 or $15 minimum per person for all shows depending on the location of your seats. Your patronage while here ensures that we will be able to continue to present quality entertainment in our intimate, friendly & locally owned business. Thank you for supporting the independent venues that support local farms & live music.

  • For all performances, you will have full table service for food & beverages to dine right in the same room where you see your show.

  • Food, Beverage & Dessert service is not included in your ticket price.

  • Ballroom shows seat 65 people and are generally open seating. There are no obstructed views; no table is more than 25 feet from stage.

  • Sawtelle Room shows seat 300 people and have assigned tables. There are no obstructed views; no table is more than 40 feet from stage.

  • Your ticket purchase guarantees you a seat at a specific table, not a specific seat. All tables seat 8. You do not need to make a separate dinner reservation to dine in the same room with your concert. Reservations ARE required in our restaurant. 

  • "Saving" seats is not allowed. You must be present in the room to choose the specific seat at your designated table. 

  • No flash photography please. 

  • Occasionally we will include a dance floor at the artist's request for some shows which means dancing may occur near your table. Please consult the room diagram for your show to see whether there is a dance floor. If you do not want to be sitting next to a dance area, purchase your seat location accordingly.

  • We provide complimentary coat check on site. In order to allow easy access between aisles for staff, we ask that you check your coat. 

  • There is absolutely no smoking of any kind, including vaping, inside the building or within smelling distance outside.

  • This is a listening venue. Patrons who disrupt the show or disrespect performers by talking loudly during a set will be removed.


  • If a show is postponed to another date, your ticket will automatically move to the new date.

  • If for any reason you cannot make a rescheduled date, please contact our Front Desk @ 978-425-4311.


We no longer require proof of vaccination HOWEVER SOME ARTISTS have particular requests. Please check each performer's write up on our ticket page for any exceptions.


Our Bull Run Code of Conduct & BE NICE Rule


The Bull Run has been in our family for 76 years. Over seven decades, we have established a strict BE NICE rule. This means we encourage you to bring any concerns to the attention of ownership or management during your visit - not after the fact - and we will go out of our way to ensure your comfort and satisfaction. 


  • We do not tolerate hate speech, whether verbal or written on articles of clothing.

  • We do not tolerate loud talking or other noise during performances. We will ask you to leave if your behavior is disruptive to performers, staff or other patrons. 

  • We do not allow you to block the view of patrons near or behind you by standing or filming/photographing shows.

  • ALL of our wait staff, bar staff & managers in every room are T.I.P.S. Certified (Training & Intervention Procedures for Servers). We back them up 100% if they feel any patron should not be served anywhere on site. The Bull Run reserves the right to refuse service in response to disrespectful behavior of any kind, particularly when it comes to our employees or performers.

  • The Bull Run is not responsible for the personal opinions expressed from the stage by performers. 

  • More than 95% of our shows are appropriate for well-behaved children of all ages. If you have questions about a specific performance, we provide a write up on each performer on our ticket page & management will be happy to answer any questions. 



Please contact us directly at 978-425-4311

Mailing address: 215 Great Road  Shirley, MA 01464

We are open Wed - Sun. with limited office hours on Tuesdays.

For additional FAQ, please click HERE.

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